Training Delegate Feedback
11th June 2015
As part of Simian’s ongoing drive for continual improvement, this section of our website is dedicated to improvements we have made, based on delegate suggestions. The page will be updated as delegates make suggestions and improvements are made!
You said: “You’d rather not walk to the site restaurant when the weather was bad”
What we did: We provided an internal catering option.
You said: “You didn’t want to come back to the centre for one or two days to complete your NVQ question packs”
What we did: We incorporated the question packs into the course.
You said: “Slide hand outs are difficult to read”
What we did: We made all hand outs 2 slides per page for improved readability.
You said: “The classroom was too hot”
What we did: We purchased mobile air conditioning units to improve comfort.
You said: “That you struggled to remember when you were required to attend a course”
What we did: We started sending out postcard reminders.
You said: “You could not remember your cohort block”
What we did: We provided plastic wallet cards with individual apprentice dates on.