Telesales Advisor

Telesales Advisor

Location:

Warrington

Salary:

Up to £22k + Sales Based Incentives

Type:

Permanent

Closing Date:

30th November 2023

Summary:

This is an exciting position working within the Sales and Marketing team. The successful candidate will be comfortable communicating with new and potential customers to promote and cross sell SIMIAN’s products and services.

We are looking for an upbeat, motivated professional who can build relationships and help grow our customer base. The post holder will be a confident, outgoing, and engaging individual. The role will involve generating sales leads for the sales team via telephone and email.

Key Success Factors 

At all times ensure that high standards are met, including:

  • Upholding and promoting SIMIAN’s interests at all times, through our brand, ethos, mission and values;
  • Ensuring customers have a first-class experience with SIMIAN;
  • Achieving agreed Key Performance Indicators (KPIs);
  • Ensuring all working practices and administrative tasks are completed in a timely, consistent, and accurate manner.

Main Duties and Responsibilities

  • To interact with new and existing customers over the telephone to provide information about our new and existing products and services, with a view to increasing sales;
  • Generate Sales enquires and proposals;
  • Notate customer detail and interactions on SIMIANs CRM system;
  • Respond to customer queries and questions via telephone and email;
  • Arrange appointments for BDMs and manage diary appointments;
  • This does not define the entirety of your duties and as part of a small team, you will be expected to undertake any other duties as may reasonably be expected within the scope and skill of the post and as required by management.

Essential Skills

  • Strong verbal and written communication skills;
  • Strong attention to detail for inputting sales data;
  • Strong presentation skills;
  • Excellent time management and organisation skills;
  • A commitment to maintaining industry knowledge and where required, CPD;
  • Confident speaking on the telephone for extended periods of time
  • Enhanced DBS check (this will be completed by SIMIAN on behalf of the post holder)

Those with an interest in this position should download the application form here and email jobs@simian-risk.com. When making a formal application, interested parties should include a covering letter. Applications without a cover letter may be rejected.

Applicants should be aware that job offers will be subject to satisfactory reference and DBS checks. A criminal record does not necessarily preclude employment, as this will be risk assessed.

Strictly no agencies.

We operate a Safer Recruitment Process. As part of Keeping Children Safe In Education 2023, we reserve the right to undertake online searches of shortlisted candidates as part of  our pre-recruitment checks.